#UI/UX Design
#Service Design
Automatic high speed transition system for mailing service
Time: Aug 2021 - Dec 2021
Role: Personal Passion Design
Tools: Adobe XD, Adobe Photoshop, Figma, Miro, ArcGIS, Rhinoceros 3D
During the year of 2021, US postal service conducted a over 18-month period investigation on national service performance. The results indicates failures happen in all mail classes and make percentage of mail delivered on time struggles to meet the target.
And they are not the only one...
The report shows that the delivery rates continue to drop from 90% to 80% for the last 5 years.
The worst performance was between October and December 2020, when the amount of letter and flat mail delivered on time was 81.9 percent, which was between 8.1 and 14.1 percent below targets.
So what's the reason?
01
Increased Package Volume
More and more people choose to buy goods from online shopping websites due to COVID led to a large increment of work for sorting, transporting and delivering them.
02
Less Employee Availability
A lack of employee availability happens at mail processing facilities, in transportation networks, and at delivery units.
The limited employee availability was due to employees using sick leave, dependent care leave, paid leave, and being absent without leave during the COVID-19 pandemic.
03
Late on transportations
Late processing, air delays, and limitations in air carrier capacity as the root causes for late trips on both air and surface transportation.
Over 736 million mail pieces were delayed due to air capacity issues or commercial air delays.
26 percent of all surface transportation trips arriving at processing facilities were late.
14 percent of all surface transportation trips leaving processing facilities were late.
By combining the
underground high speed transiting tunnel
with
separated high-tech mailboxes
in cities, the packages could easily transiting inside the city. It will enable the package delivery inside city under 24 hours.
This map is an example designed tunnel system for the city of Rochester created using ArcGIS.
The whole network followed by main street and blocks which enables every citizen to find a mailbox within one mile from their residence. After the packages are received, they will be sorted and scanned in the city center and transfers based on their final destination.
The tunnel was implemented with a high speed rail.
When the package was put on, the aluminum board under the plate will automatically pushed to sides of the item to ensure the item was locked.
Two magnetics will stick to the board to enhance the protection for the package from dropping during the high speed transition.
Age 24, a new eBay seller
Orlando, Florida
Have plenty of packages waiting to send everyday.
To gain more positive feedback from his customer.
Looking forward to find a way to handle his packages in single time and have all his product secured and delivered safely to his customer on time.
Age 19, a freshman in the University
Fremont, California
Have no time receiving packages send to school PO Box.
Receive packages on time
Mary's mom always send her food she loves for she is living on campus. With full class load, she is not able to go to school PO Box on time and she wish there is a contact free place to get her package on time.
You have control, from start to end
Anti-rust material covers the hub to provide protection.
Each mail cell was implemented with sensors to calculate the weight for your item.
With all the information gathered, you could choose from different sizes of boxes and finalize the payment from your app.
Auto
Weight
Size
Payment
Connect
Home
Hub
Destination
Cells and Elevating System
The elevating system for picking the package will automatically send the package down to the high speed tunnel system.
It is essential for protecting your item from bumping and damaged from the cell to the tunnel.
